Frequently asked questions

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How does the Smart Posture Corrector work?

A high-precision sensor sits between your shoulder blades and reads your posture in real time. When your upper back rounds forward, it answers with a gentle vibration so you straighten up using your own muscles. Its smart memory function learns your natural posture and adjusts sensitivity over time. Unlike a rigid brace, it never holds you in position — it trains the habit instead.

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Who is it for?

Anyone who sits for long stretches: desk workers, students, drivers, gamers and readers. It is adjustable and safe for children and teenagers as well as adults. If you have a diagnosed spinal condition or are recovering from an injury, check with your doctor or physiotherapist first.

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How long does shipping take?

Orders are prepared and dispatched within 1–2 business days. Delivery then takes approximately 5–7 business days. As soon as your parcel leaves our warehouse you will receive a tracking number by email so you can follow it the whole way.

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How much does shipping cost?

Shipping is free on 2-pack and 3-pack orders. Single units ship at a small flat rate, shown at checkout before you pay. There are no customs surprises — the price you see at checkout is the price you pay.

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How do I track my order?

Use the Track your order page and enter the tracking number from your shipping confirmation email. If the number has not appeared within three business days of ordering, contact us and we will look into it for you.

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What is your return policy?

You have 30 days from the day your order arrives to request a refund. The item needs to be unused and in its original condition. Once we receive it back and check it over, we process the refund to your original payment method. Full details are on our return policy page.

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Which payment methods do you accept?

We accept all major credit and debit cards, plus the express wallets shown at checkout. Every payment runs through Shopify's encrypted checkout — we never see or store your card details.

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How do I contact you?

Write to us through the contact page and we will reply within 24 hours on business days. Include your order number if your question is about an existing order — it helps us answer faster.